Why was TechShield Pro created by Kevs IT?
We believe that all businesses and their employees should have the technology they need to flourish, build and grow their businesses, whether its the business owner or receptionist and any other employee should know how to use technology and be able to use it to benefit the business and themselves, not just the bottom line of the business! We will outline the process of how we at Kevs IT support you and your businesses with TechShield Pro, our multi award winning IT Support service!
Enquiry
We simply have a conversation with you regarding your current technology setup and how you want to grow your business, your goals and whether you have current IT Support in place.
Quotation
The next stage of the process is that we then generate a bespoke quotation for you or provide you with one of our ready made package options, depending on your unique organisational requirements.
Account setup
We then work tirelessly at Kevs IT HQ to get your account setup within 24 hours and then get our helpdesk agent installed on all the supported devices within your organisation. This agent will give us insights into your devices and ensure they are working as you require them to.
You're supported
From this moment onwards we will be here for any help and assistance you need from us whether it is resetting your password to helping you with a network issue , no matter your issue nothing is too big or small for us and our team.
Within 7 business days we will also deliver a client onboarding and orientation call with your team to introduce ourselves and ensure everyone knows how to access the assistance you are paying for.
